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Geschaltet: Mittwoch, 2 November 2016, 13:17

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GERMAN CUSTOMER SERVICE HOST

You could be working in Cape Town, South Africa. Seeing the sights others only read about!

Take a hike up one of our mountains, para-glide off Signal Hill....

Arrive in summer, soak up the sun...swim at our top beaches!

Live, work, earn and experience Cape Town!

Mzansi Recruitment is looking for fluent German-speaking customer support hosts for an international company based in Cape Town, South Africa.

Our client will facilitate/pay for your entire VISA/ IMMIGRATION process. Training will take place in London for one month thereafter we will fly you over to Cape Town, South Africa where you will start to work. The client offers three months free accommodation with the option to stay on. FREE hot meals daily, FREE gym and one FREE flight to Germany every year.

Introduction

You would be responsible for servicing our new and existing customers through inbound and outbound services. These services will be offered across all offered products, you will be required to do so by delivering an unfailing high quality of service. These services will be focused on customer retention and all interventions will be directed at improving customer loyalty, retention and relationship building.

Specifications

• Responding to customer queries by telephone, email and online chats
• Processing of all incoming and outgoing contacts in a multimedia environment
• Processing information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building
• Problem solving tasks
• Handling customer related queries
• Make outgoing calls and execute outbound campaigns to identified customers
• Excellent time management and adherence to schedule
• Performing extra tasks given by managers/shift supervisors as required Requirements
• Completed Degree or 2 year Diploma is essential
• Knowledge of MS Outlook, MS Word, MS Excel
• We require someone with strong verbal and written communication skills

If you feel that you fit the specifications above or have any further questions please do hesitate to get in touch with one of our friendly talent acquisition specialists on candidates@mzansirecruitment.co.za or call (+27) 79 544 7853/ (+27) 72 727 4630

• Ort Berlin, Bodensee, Bremen, Cape Town, South africa, Dortmund, Dresden, Düsseldorf, Essen, Frankfurt, Freiburg, Hamburg, Hannover, Heidelberg, Kaiserslautern, Karlsruhe, Kiel, Köln, Leipzig, Lübeck, Mannheim, München, Nürnberg, Rostock, Saarbrücken, Schwerin, Stuttgart

• ID-Nr. für das Inserat: 4437647 deutschland
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